Privacy Policy

Last Updated: 24 Aug’ 2023

Thank you for visiting Erna. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you use our website, www.erna.in, and related services. By accessing our Services, you consent to the practices described in this Privacy Policy.

Information We Collect

When you place an order, we require your name, email address, card number, and card expiry date. This information is essential for processing your order and notifying you of its acceptance. Additionally, a contact telephone number may be needed to address urgent order-related issues.

During registration or while placing an order, you can choose whether you wish to receive notifications of special offers, promotions, and other communications from us via email and post. Please indicate your preferences by selecting the appropriate option at the checkout page.

We implement robust security measures to safeguard the information stored about you, preventing unauthorized access. Our credit card partner utilizes secure data encryption methods to protect your details.

Your Rights

If you have any concerns about the personal and account information we hold under your name, please get in touch with us at shop@erna.in. We will gladly review your records and update them if necessary. You can reach out to us via email or phone.

Cookies

Our cookies do not contain any personal information and are used solely to determine your browser and user preferences for our website. This helps us offer you a tailored browsing experience. However, if you prefer, your browser settings can be adjusted to decline cookies. Even with cookies disabled, you should still be able to use our site.

Consent

By using our website, you indicate your consent to us collecting, processing, and using your personal information for purposes such as order administration, account management, market research, payment processing, credit reference checks, fraud detection, and marketing, as detailed above. Any changes to our privacy policy will be posted on this site to ensure you stay informed about your rights and can communicate changes to your preferences.